One portal, one monthly price.
Banded by how many people are in the portal, because that drives both what the audit is worth and what it costs to run. Annual billing on request: two months free.
- Weekly re-scan, so the number stays current
- Trend over time
- Scan on demand, any time
- Names and the change per user on every scan
- Alerts by email, or to Slack, Discord or Google Chat
- Weekly re-scan, so the number stays current
- Trend over time
- Scan on demand, any time
- Names and the change per user on every scan
- Alerts by email, or to Slack, Discord or Google Chat
- Weekly re-scan, so the number stays current
- Trend over time
- Scan on demand, any time
- Names and the change per user on every scan
- Alerts by email, or to Slack, Discord or Google Chat
Annual billing on request: two months free. Prices exclude VAT. Paddle is the merchant of record and handles VAT and invoicing. You subscribe from inside the app, once a portal is connected, so the subscription is attached to that portal.
The things you would email to ask.
What counts as a user?
Active users in the portal. Deactivated ones are not counted, because Tendal does not scan them. It is the same number your own audit reports back to you, so you can always check the band you are on.
What if the portal grows past its band?
Your band is set from the audit when you subscribe, and it stays put: growing mid-term does not re-price you. If a portal outgrows its band we will raise it with you at renewal rather than moving you automatically.
What if I connect more than one portal?
Each connected portal is priced on its own band. If you are a consultancy running this across a client base, there is a better shape for that than paying per portal at list: HubScan licenses the same audit to firms who run it against their clients' portals and deliver the report under their own name. Talk to us either way.
Is the free audit time-limited?
No. It is a snapshot rather than a trial that expires, and you can run it again whenever you want today's figures. It shows what is wrong and what it costs. A subscription adds who it concerns: the users, workflows and admins by name, with the change per user. It also keeps watching: the weekly re-scan, the trend it builds, and the alert when something moves.
Does the new-pricing calculator cost anything?
No. Every connected portal gets it, subscribed or not, and you can enter your own seat counts without connecting at all. It estimates what HubSpot's seats-and-credits model would cost, which HubSpot sells to new customers in EMEA since 1 October 2026; existing customers cannot switch yet. The figures are EUR list prices, not a quote. How the new model works.
Who do I pay?
Paddle, which is the merchant of record for every order. They handle VAT, including reverse charge on a valid EU VAT number, and issue the invoice.
Can I cancel?
Any time, and it stops at the end of the period you have paid for. Disconnecting the portal in HubSpot cuts our access immediately, whether or not you have cancelled.